Cancellation and refund
All services you purchase consist of digital products and are processed automatically. In this context, it is not possible to transfer or refund the remaining viewers of the deleted video to another video, change or refund the copyrighted video, or transfer or refund the remaining number of subscribers of the closed channel to another channel, even if the submission has started or not yet started after processing.
The maximum problem can be solved with a simple email. We request that you reach out to us using our Contact Us page. Our Customer Service Department will get back to you within 24-72 (usually less than 24 hours) with a review of your concern and a solution.
Non-delivery of the product/service:
In some cases, the process times are slower, and it makes takes a little longer for your order to finish. In this case, we recommend contacting us for assistance. Claims for non-delivery must be submitted to our Customer Service Department in writing within 7 days from placing the order.
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